570 Responsible Gaming — Play with Awareness

Healthy entertainment starts with smart choices. The 570 platform is committed to ensuring every user enjoys a fun, controlled, and safe gaming experience — without compromising their own or their family's wellbeing.

If you or someone you care about needs help, don't hesitate to reach out to us or seek professional support.

🎯 Set Your Budget Limit • ⏱️ Control Your Play Time • 🧘 Rest Is Important • 🔞 Protect Minors • 💚 Get Help When You Need It • ⚖️ Life Balance Comes First • 🎯 Set Your Budget Limit • ⏱️ Control Your Play Time • 🧘 Rest Is Important • 🔞 Protect Minors • 💚 Get Help When You Need It • ⚖️ Life Balance Comes First •

570's Commitment to Responsible Gaming

At 570, we believe online gaming should be a source of entertainment, not stress. That is why we take a proactive approach to promoting healthy play habits among all our users in Malaysia.

Our commitment includes providing easily accessible self-control tools, education on the risks of excessive gambling, dedicated protection for vulnerable individuals, and ongoing support for those who need it. We believe that responsible gaming means setting clear limits and maintaining a healthy balance between entertainment and everyday responsibilities.

Responsible gaming is more than a policy — it is a core value that shapes how 570 designs its platform and engages with our users every day.

Responsible casino gaming scene in a Penang Malay style on the 570 platform — 570 is committed to keeping online entertainment fun and in control.

Recognise the Signs of At-Risk Behaviour

Recognising the early warning signs is a crucial first step. Here are some indicators that your gambling habits may have crossed the line from healthy entertainment:

Emotional & Behavioural Signs

Feeling restless, anxious, or irritable when not playing
Hiding your gaming habits from family or friends
Gaming to escape problems or stress
Unable to stop playing even when you've intended to do so

Financial and Time Warning Signs

Spending more than you can afford to lose
Borrowing money to keep playing or cover losses
Neglecting work, family, or financial responsibilities
Spending increasing amounts of time on gaming

Remember: Identifying a problem early is a sign of strength, not weakness. If you recognise several of the signs above in yourself or someone you care about, the next step is to seek help and make use of the self-control tools available on the 570 platform.

Setting Realistic Time and Budget Limits

One of the most effective ways to enjoy online gaming responsibly is to set clear limits before you start playing — not after. This approach helps you stay fully in control.

Smart Budget Limits

Set the maximum amount in MYR you are comfortable spending on entertainment each week or month
Think of the money you spend on gaming the same way you would any other entertainment expense — a movie, a dinner out, or a concert — not as an investment
Never chase your losses by betting bigger. This is the most common trap to avoid
Review your transaction history regularly to ensure spending stays within your set limits

Balanced Time Limits

Set specific time slots for gaming — for example, no more than one hour per session
Use reminders or alarms on your phone to alert you when your gaming time is up
Avoid playing late at night when fatigue may affect your judgement
Make sure gaming doesn't interfere with your sleep, meals, work, or time with family

Practical tip: Write down your limits on paper or save them in your phone before logging in. A written commitment is easier to stick to than a mental note.

Available Self-Control Tools

570 offers several self-control options that you can activate at any time through your account settings or by contacting our customer support team. These tools are designed to help you stay in control.

Deposit Limits

Set a daily, weekly, or monthly deposit limit in MYR for your account. Once a limit is in place, the system will automatically block any deposit that exceeds that amount. Limits can be reduced immediately, but increases require a waiting period for your protection.

Break Period

Choose to take a temporary break from the platform — whether for a few days or a few weeks. During this cooling-off period, your account will be blocked from all gaming activity. This is a good option if you feel you need some distance without closing your account entirely.

Self-Exclusion

For those who need a stronger measure, self-exclusion allows you to block access to your account for an extended period. Users who choose this option will not be able to log in during the exclusion period, even if they request to do so.

To activate any of these self-control tools, contact the 570 customer support team at [email protected]. All requests will be processed promptly and kept confidential.

Minor Protection

570 has a zero-tolerance policy on platform use by individuals under 18. All registrations require age verification, and we reserve the right to request identity documents at any time.

If you have children or teenagers at home, we recommend the following steps to prevent unauthorised access:

Make sure your device is protected with a strong password and not accessible to children
Always log out of your 570 account completely after every session
Use parental control software on shared devices to block access to gambling sites
Talk to your children about the risks and legal restrictions around online gambling

Any account suspected of being used by a minor will be suspended immediately while an investigation is carried out.

Penang lottery illustration in Malay style depicting responsible gaming for adults only — Gaming on the 570 platform is for users aged 18 and above only.

Life Balance and Seeking Professional Help

Online gaming should be a small part of a balanced life — not the centre of it. 570 encourages all users to maintain a healthy balance between online entertainment and the other activities that make up everyday life.

Maintaining a Healthy Balance

Prioritise time with family and friends over online gaming
Keep up other interests and hobbies outside of online gaming
Make sure basic needs like sleep, nutrition, and exercise are not neglected
Review your financial priorities regularly and ensure entertainment spending does not affect your essential needs

Professional Support Resources

If you feel that gaming is affecting your life, seeking professional help is both a brave and wise decision. There are support resources available that can help:

Talian Kasih (15999) — Malaysia welfare and mental health support helpline
Institute of Mental Health (MENTARI) — Counselling and mental health support service
Speak with your family doctor or a qualified counsellor for personalised guidance

Remember: Seeking help is not a sign of weakness — it shows you care about your own wellbeing and those you love. The 570 support team is ready to listen and direct you to the right resources. Reach us at [email protected] anytime.

Responsible Gaming FAQs

You can set deposit limits by contacting 570 customer support at [email protected] or through your account settings. Limits can be set on a daily, weekly, or monthly basis in MYR. Reductions take effect immediately, while increases are subject to a waiting period to protect your safety.

Break periods on the 570 platform can be tailored to your needs — from a few days to several weeks. During this time, your account will be blocked from all betting activity. To request a break period, contact our support team and specify how long you need.

The first step is acknowledging there is a problem — and that alone takes courage. Contact 570 support to activate self-exclusion or stricter limits. At the same time, consider reaching out for professional support through Talian Kasih (15999) or a local counselling service. You do not have to go through this alone.

Absolutely not. The 570 platform is strictly for users aged 18 and above. We carry out age verification during registration and reserve the right to request identity documents at any time. Any account found to belong to a minor will be closed immediately.

Play Smart, Live Balanced

570 is always here for you — whether for entertainment or support when you need it. Visit our FAQ section for more information, or reach out to our support team directly.

FAQ